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PetroChina > Products and Services > Services > Fuel Card > Instruction for Using PetroChina Fuel Cards

>>> Available Versions

?  Personal Driver Card: for ordinary consumers, one driver is entitled to one card only.

?  PetroChina Business Card: for social organizations. This type of card consists of a management card and associated drivers' cards. Organizations can allocate money in the cards of their associated drivers, apply for new cards, replace old cards, ask for invoices, make queries and report losses by holding this card. The driver's card is exclusively for refueling purposes.

Gift Card: for occasional consumption or to be used as gifts for friends and business partners. Application for this card will be a simple process. But we don't accept the report of the loss of this type of cards. Services of reissue or replacement are offered for them.

>>> Applying for the Card

?  When applying for this fuel card, all you need to do is to deposit a required sum of money with one of the card issuing stations designated by the Beijing Sales Company of PetroChina by showing them the valid papers (ID card, driver's license or military officer's pass).

At the time you receive your card, you need to go through the value storing procedure. If you are paying cash for the value storing, your fuel card can be used at gas stations belonging to PetroChina Beijing Sales Company or a member station of the authorized network right away. If you make your payment by a cheque, you'll have to wait until the cheque is cashed.

>>> The Use of the IC Card

?  PetroChina fuel card is accepted at any of the designated network gas stations of PetroChina Beijing Sales Company, without restriction on time, region or type of oil product.

?  When refueling your car, you will insert the fuel card in the card reader of the refueling machine under the guidance of the attendant and input your personal password. When verified by the system, go ahead with your refueling. Upon the completion of refueling, the refueling machine will automatically settle the amount. When the amount is settled and the balance displayed, the fuel card will be pushed back automatically.

>>> Others:

?  Black Card:

When a user has reported the loss of his IC card, the lost card will appear as a black record and will be blacklisted. When someone is using the blacklisted card, it will be automatically stuck in the refueling machine to stop the refueling.

?  Grey Card:

During refueling, if the PetroChina fuel card or other transaction cards were pulled out by mistake without the amount payable for the current refueling being deducted, the refueling machine will automatically record this card as a grey card and a grey record will appear. The next time this card is used the refueling machine will automatically deduct the last amount payable before it proceeds to the current refueling.

Users may consult the Retail Center of PetroChina Beijing Sales Company and the card issuing stations any time for any questions concerning the use of the card.

For consultations, please contact: Retail Center of PetorChina Beijing Sales Company, Tel.: 84892975, 84892934, 84892974

Clients of PetroChina, old and new, are welcome to use PetroChina fuel cards. Your comments will enable us to provide you with better service.  
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