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PetroChina > Products and Services > Services > Fuel Card > Functions of the IC Card

>>> Setting the password:

You can set a password if you want to ensure safety of your IC card.

>>> Modifying the password:

Passwords can be modified whenever you want to do so.

>>> Value storing:

Value storing can be done any time the user, whether an individual or an organization, wishes to do so at one of the card issuing and value storing stations designated by the Beijing Sales Company of PetroChina, in order to use the card later on at the gas stations. The fuel card can be put to use right away against cash payment. In the case of payment by cheque, the fuel card value storing will be successfully completed once the cheque is cashed.

Note: The stored amount can be used only for refueling purposes. Services for drawing cash or for consumption purposes are not offered for the time being.

>>>  Group value storing

Holders of management cards may apply for group value storing service at the card issuing stations designated by PetroChina Beijing Sales Company to fill money in all the associated fuel cards. The amount to be stored in each of the associated fuel cards is up to the decision by the organization.

>>>  Loss report

If the fuel card is lost or stolen, the user is advised to report for loss in written form at a nearby card issuing and value storing station designated by PetroChina Beijing Sales Company, to avoid unnecessary loss. The loss report will become valid in 24 hours.

Note: This company regrets that it is not responsible for losses incurred during this period. A material cost of RMB 30 per card will be charged for the reissuing a new card.

>>>  Reissuing the card

Having reported for loss, the owner of the fuel card may apply for re-issuance of a new card seven days later at a card issuing and value storing station by bringing along the applicant's ID papers and handing in the Application Form for Loss Report. The balance will be transferred into the new card.

>>>  Replacing the card

PetroChina fuel card is valid for three years. Expired fuel cards should apply for replacement for further refueling services by card.

>>>  Clearing the Account

If the fuel card is no longer need for any reason, the user may apply for clearance of the account at the card issuing and value storing station of PetroChina Beijing Sales Company where he initially opened the account.

>>>  Invoicing

Invoices will be issued by the card issuing and value storing station with which the user opens an account and stores values in his card.

>>>  Queries

The user may find out the balance in his fuel card on any of the IC card refueling machines any time when he is refueling at a gas station. Detailed information and a printout of a balance statement are available by making queries at any of the card issuing and value storing stations of PetroChina Beijing Sales Company .

For consultations, please contact: Retail Center of PetorChina Beijing Sales Company, Tel.: 84892975, 84892934, 84892974
 
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